Refund Policy
Last Updated: September 9, 2026
1. All Sales Are Final
Due to the made-to-order nature of many of our products, all sales are final. We do not accept returns or exchanges for change of mind, preference, or unwanted items, except as noted below.
2. Exceptions
Refunds or replacements may be issued if the product is defective, arrives damaged, or if the wrong item is sent. Customers must notify us within 7 calendar days of delivery with photos of the issue. Minor variations in color, texture, layer lines, and finish are normal characteristics of the 3D printing process and are not considered defects.
3. Non-Returnable Items
-
Custom-made or personalized items
-
Earrings and body jewelry (for health and hygiene reasons)
-
Items marked as “final sale”
4. Refunds (if approved)
Refunds will be issued to the original payment method. Please allow 5–10 business days for processing.
5. Customer Responsibility
Customers are responsible for providing accurate and complete shipping information. Orders returned due to an incorrect or incomplete address may be reshipped at the customer's expense. Any refund approved for a returned order will exclude original shipping charges and any additional carrier fees incurred.
6. Questions
For assistance, contact us on our website or at:
As always please reach out to our staff with any concerns or questions.
We would be happy to help resolve any issues that we can!